
No more news?
The MacTaggart Lecture took place last week with News Corporation’s James Murdoch deciding at long last to take the stand at the MediaGuardian Edinburgh International TV Festival. Murdoch wasted no time in setting his stall out to get support as he painted a grim picture of the state of the UK’s media industry. Pointing the finger at the BBC, Murdoch described the corporation as a villain that had a “chilling” hold on the UK media landscape.
Given that we are in a recession Auntie was always going to be an easy target for the man from Sky. Murdoch though did have an audience.
After all, for quite a number of years we have been told that the news industry is dying a slow death. Print media – national, local and magazines – was passing away. Broadcast news is on the way out. Even subscription-based online news sites were in A&E. All very terminal. And all before one of the worst recessions in living memory, which has this year pushed advertising income down in many newspaper groups by between 20 and 30 per cent.
We are told that we, the consumers, are guilty of killing the industry by wanting our news for free. So whose fault is it that leading papers like The Observer are considering ceasing all together?
The fact is that since media executives decided to chase online advertising revenue stream at the beginning of the decade circulation of print newspapers and magazines have been dropping. As Alan Mutter points out in his blog, publishers couldn’t “figure out how to charge for content without throttling their web traffic and the online advertising that comes along with it.” What execs did was undermine their own industry by offering the goods for free, on a different platform maybe, but still without charge. Thus conditioning consumers to expect news on the house. Interesting strategy.
The Wall Street Journal though stepped out early on and offered access to its content online through a subscription service. They were one of the first to implement this strategy and in 2007 found itself with a daily circulation of more than 2 million, with approximately 931,000 paying online subscribers. While the Journal might be seen as a niche title with a focus on business and finance it certainly is a healthy position to be in, bucking the worldwide downward trend in income and circulation.
Meanwhile the UK-owned Financial Times is a title that has used a subscription-based strategy to its advantage. It decided to reduce the amount of free content available online and started to charge for access to the Lex column, FT Alphaville and others. FT.com now has 117,000 individual subscribers and makes it’s content available on a range of platforms including the US Kindle, as well as a new iPhone app, which was released to rave reviews. The app does what it’s designed to do – give users a taste of the quality journalism that the FT is renowned for through access to free content. But it also tempts users to subscribe to the FT so that they can make the most of the app.
Earlier this year Rupert Murdoch signalled that his news organisations would start charging for access to content online. This after News Corporation announced a 97 per cent slump across its newspaper titles. The rest of the industry took a deep breath, as the unspoken had at long last been made public.
Advertising-reliant media has been hit hard, leaving the industry to rethink its business and wonder how it is going to survive in the recession. The fact is that it can no longer rely on advertising revenue alone from its print and online platforms. With advertising budgets slashed, the news and media industries must find income from the people on the street. That means charging them for content.
Like the FT, The Times already offers a subscription service to readers. I subscribe to both, which is why I wonder if we will see The Times follow the FT’s model of offering limited free content online and in depth to subscribers or pay as you read customers.
Print itself might become a pointer to a fuller online package where news packages can be developed by taste and interest. Pay 90 pence and get part of the story. Subscribe and you get the full picture, together with the background briefings and extra content – video, podcasts, reviews, etc.
And what about magazines, I hear you ask? Well, yes, some titles have been bucking the downward trend, but overall sales are down. The proposition will need to be rethought and subscription services will be brought in.
Publishers like News Corporation have been backing the Kindle as a portable aggregator of news. And it makes sense. What also makes sense is the news of News Corporation meeting with other major publishers to discuss the setting of a consortium that would charge for news online.
Some people have come out and very publically stated that charging for news online won’t work. People expect it for free and won’t part with their cash. I think people will pay, but they will have to believe that they are getting value. In fact people already pay. The Times and The Financial Times already offer and heavily promote subscription based services to their print titles. The FT itself gives access to their content online to those who subscribe to the print edition of the FT. So, could a subscription service similar to this work? I think so. While I myself am a subscriber to both of these titles, as well as plenty of other magazines, I feel that subscription based wall offers exclusivity and value. Of course publishers will have to make sure that what is offered is exclusive, something that differentiates them from their competitors.
Not just that, but if your daily and monthly subscriptions were updated to a Kindle, Apple Tables or other eReader device, say at night when traditionally they went to press, then you knew that you were getting your titles within minutes of the copy being finished.
What you need is an ‘iTunes-style’ store through which you can get access and pay for a wide range of titles from around the world. A store through which you can get your UK titles as well as international titles that tick your interest box, so if you’re into fashion your GQ and Vogue from France, Italy, Japan and the US. And if it’s music, then Spin, Rolling Stone from the US, as well as UK’s NME. All downloaded to your device and updates sent via Wi-Fi wherever you are.
Of course social media will have a game to play in a new media landscape. Titles are already publishing stories on Twitter, sending updates of breaking news stories as well sharing thoughts and knowledges and subjects they cover. Social media is drawing people in to titles and for PRs enabling another tool to listen and follow journalists on their beat.
And ramping up subscriptions when advertising is down can only be a good thing for an industry that as tradition relied on advertising income.
You know, it might just make sense.
And as for the BBC? Well, news outlets need a standard to measure themselves against and the BBC is that standard for news quality. Criticising the BBC in my opinion is highlighting the weaknesses in your offering.
Social Media Brings The Audience To Sky News
Friday, August 13th, 2010Sky News Studio
Sky News made the headlines in March 2009 when it appointed a Twitter correspondent to scour the real-time platform ‘for stories’ and give Sky News a presence on the Twittersphere. At the time Guardian writer Jemima Kiss said that she was “in two minds about the creation of a Twitter Correspondent.”
An internal Sky News memo obtained by Techcrunch at the time highlighted how the editorial team saw that news stories were breaking on Twitter thanks to users who eye-witnessed stories and then reported them to their followers. Ruth Barnett, who today is the channel’s Online Politics Producer, was chosen as their Twitter correspondent.
I meet with Sky News Executive Editor Chris Birkett earlier this week, who confirmed that searching for news on Twitter and other social media platforms is now part of every journalist’s remit at Sky News. I asked Chris about the impact that social media’s had on its newsgathering and content promotion operation.
Birkett said that their web and online team are responsible amongst other things for verifying content sent in to the newsroom through social media channels. Birkett added that the number of users accessing Sky News online was being challenged by those who got the outlets news through their social media feeds.
Sky News Executive Editor Chris Birkett
Today the Sky News website has an audience reach of c.7.5 million unique users – 3.3 million in Europe and a further 4.2 million in other markets around the world. Their iPhone app has been downloaded 2 million times, with Birkett confirming a “massive rise in users accessing the site through mobile devices,” something that is encouraging the news outlet to make it’s app available on other platforms, such Android, which recently announced it supported flash video.
Birkett noted that 18,000 people watched the Sky News Leader’s Debate from their smartphone. We were also shown the development room where they were testing their forthcoming iPad app.
The one disappointment from a mobile aspect was that while the iPhone app has the facility for users to send in user generated content (ugc) the numbers have not yet excited editorial staff. ‘Not yet’ being the watchword.
Asked if Sky News had benefited from The Times and Sunday Times paywall Birkett said that there didn’t appear to be a surge in traffic, which leaves one to question where Times Online users gone to? Birkett did say though that Sky News has 650 staff – a lot less than the BBC, 500 of which are at the Sky News Centre and of which 150 are journalists. The Times and Sunday Times meanwhile have dedicated 700 journalists, allowing the Wapping titles to provide the in-depth comment and analysis while Sky News focus on short video.
We are looking forward to another visit and further insight from Sky News.
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