Facebook Page | Julio Romo
Last week Facebook unveiled it’s ‘Facebook for Businesses‘ guide to help small and medium sized businesses reach out to the over 750 million users that the social network has globally. Designed as an easy walkthrough the site has worked to highlight the simplicity of reaching out and building communities around individual business communities.
For many small and medium businesses Google has been the default when it came to online marketing, with many focusing on trying to get their business high-up the search-giant’s rankings. But shopping is social, focusing and benefiting from social recommendation, something that Google is trying with it’s Google+ offering.
After some time I have set-up a Facebook Page [please like if the content I share are of benefit] – mainly to keep my profile specifically for friends and family. For those in public relations, journalism and social and digital media I will be using my Page. And why segregate my Facebook into a Profile and a Page? Well, simple, an email from a friend who said, “dude, going to ‘unfriend’ you, nothing personal but all your chatter/comms is too much! Clearly still proper friends and happy to email etc.”
Facebook for Businesses makes some specific recommendations for businesses, including:
- Setting some goals,
- Sharing exclusive content and engaging with your community,
- Checking and updating your followers, and
- Creating a conversational calendar.
Google+’s offering is looking good, I can be found at gplus.to/JulioRomo.
These top tips are making Facebook fleet of foot in capturing business from hard-working sme’s. Google+ is meanwhile delaying it’s businesses offering until the end of the year and even deleting companies that have set themselves up on it’s ‘Plus’ platform.
Google has a long way to go to deliver a simple solution that reengages businesses offering them solutions that allow communities to engage with their recommendations.
There are plenty of offerings for businesses. The best way to promoting yourself is by trialing Facebook, Twitter, Google+ and even integrating these into your site. Simply said, it is about being seen.
KPMG reports that that consumers are “spending less on traditional and digital media than six months ago, but consuming more.”
Of concern to media executives though is that 21 per cent of newspaper readers paid nothing for news over the past month, compared with 15 percent six months ago. In London this almost doubled – 23 percent to 41 percent – highlighting the impact of the Evening Standard move to a ‘free’ model. And today we hear on 
Social Media in 2011 – A Review
Friday, December 30th, 2011This time last year I made a series of predictions about social media and public relations. I suggested that while 2010 was a year of discovery, the past 2011 was going to be about sharing and engaging. About communities being empowered by the knowledge they will have pooled together. I highlighted from my perspective the challenges and opportunities that Facebook, Twitter and YouTube will pose for companies and individuals. The impact that social networking has had on events during the past year has truly been beyond what anybody could have expected.
While 2010 was about Wikileaks, the past year has been about challenging the reputation of companies, organisations and individuals that used the law to hide their indiscretions. Twitter and other social networks came into their own as members of the legal profession struggled to grasp the structure of communications across international jurisdictions.
In my post ‘2011, A Year Of Change In Public Relations,’ I said that the coming year was going to be about communities that were engaged and empowered. Wikileaks showed what you could do privately. Facebook, Twitter and YouTube were the channels through which you could anonymously share content and opinion. They are the channels that gathered a community together, empowering them to seek the transparency that was far too often absent. Even the once trusted media estate came under the gaze of the community.
The Arab Spring in North Africa was an occasion that surprised many commentators. Sharing of stories on Twitter about high-profile individuals was going to happen. Managing reputations has now moved into a real-time business. In fact, if something wrong has been done it is today best expected that such an act will become public.
Last year I also raised the point about the power of mobile, of cellphones. Wherever you are you have a cellphone. You are connected to a world of real time information that reaches you as quickly as you wish to access the news that is available. News shared by the network that you are connected to. Reliance on traditional news channels is long gone. News is shaped by members of the communities that we trust, which is why from a public relations perspective crises are today that when audiences go negative on a brand, cause or individual.
As I stated, news organisations are not dead and they are certainly not dying. They are just changing and adapting to become what their primary audience wants of them. An adoption that will continue in the 2012.
But what about the coming year? Well, I am finishing my thoughts on this and will share these with you pretty soon.
Tags: 2011, audience, content, facebook, journalism, mobile, news, pr, publicrelations, publishing, reputation, socialmedia, socialnetworking, transparency, twitter, youtube
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