My thoughts on strategy, communications and digital and technology, and how it’s creating opportunities and transforming service delivery in businesses and governments.
Sign-up to my RSS feed or follow me on Twitter or LinkedIn.
Listen to my podcast on Acast, Apple Podcasts, Google Podcasts or Spotify.
All tagged civil service
Singapore's "Nation by Design" is a masterclass in strategic governance. In this blog I explores how intentional design, from civil service excellence and fiscal agility to human-centered policies and education, have transformed a small island into a global powerhouse. Discover Singapore's blueprint for earned trust, economic dominance, and a future-ready nation.
Why is the Labour government’s message not landing? After a year, the agile communications of opposition have been replaced by a cautious civil service and an outdated focus on press, ignoring how public opinion is shaped online. Businesses can become a credible partner by forming coalitions and presenting solution-led proposals that align with national missions, helping the government deliver.
The UK government faces a credibility problem, struggling to move beyond rhetoric to deliver tangible economic growth. This piece argues for a shift from "headline economics" to concrete frameworks that mobilise capital, outlining five recommendations for transforming policy ambitions into real-world impact.
The AI Playbook for the UK Government sets a new benchmark for AI governance, ethical deployment, and risk management in the public sector. Developed by the Government Digital Service (GDS), it provides essential guidance for government leaders, business executives, and technology providers on integrating AI responsibly. Covering AI transparency, security, and procurement best practices, this Playbook is a must-read for decision-makers in UK and global markets looking to engage with the government and harness AI for efficiency, innovation, and trust-building. Learn how AI is transforming public services while maintaining ethical oversight, accountability, and transparency.
