I recently spoke with the BBC’s Senior World Affairs Producer Stuart Hughes, about the challenges of social media and how he and the foreign affairs team have had to adapt to life online to deliver news during this COVID pandemic.
In conversation with Nic Newman about the Reuters Institute's Digital News Report 2020
Insight from my conversation with Reuters Institute Digital News Report 2020 Lead Author Nic Newman. We discuss the impact of digital and social on the media industry and how COVID is accelerating the pace of digital transformation. We also talk about misinformation and the impact on trust and reputation.
How to build trust in the age of misinformation
Conversation and interview with Fathm Founder and CEO Fergus Bell on issues relating to trust in the age of misinformation. As the former Associated Press' (AP) International Social Media and UGC Editor, Fergus has a wealth of insight on all matters relating to verification of content online and how it impacts storytelling and truth and trust.
Fergus and I discuss the rise of misinformation and what journalism and communications professionals can do to increase trust in the media, government and corporate organisations.
How to use Zoom for media interviews during the Coronavirus lockdown
As the world struggles with the coronavirus pandemic, many large and small businesses are working hard to stay afloat and keep their staff connected. From a public relations and communications perspective, staying in the conversation is more essential than ever before, which is why tools like Zoom and Microsoft Teams are getting so much use and exposure
The challenges facing the NHSx coronavirus contact tracing app
The UK Government is getting ready to roll out its Covid-19 track and trace smartphone app, which it hopes will support its fight against the coronavirus pandemic that is sweeping the country.
The importance of effective communications in helping to manage the Coronavirus outbreak.
The Government’s plans to regulate content and police the internet might be over-ambitious if it doesn’t empower its regulator.
Apple’s Design Chief Jony Ive announced last week that he was leaving Apple to set up LoveFrom, a new venture that will, of course, focus on product design. His first client will be his current employer Apple.
Building digital services is complicated, it takes time and money, and the journey to delivery is full of risk.
Getting the service or technology adopted though is all about setting and managing expectations. For too many products though, the communications happens just before the go-live, when public relations and marketing is commissioned. But is this right? Can communications and engagement better support in the managing of risk during the design and development stages? After all, experience isn’t just set by the interaction with a product, expectations are met, or not, by what users are told before the go-live, by the narrative that is set and promoted.