My thoughts on strategy, communications and digital and technology, and how it’s creating opportunities and transforming service delivery in businesses and governments.
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The recent fire at Heathrow Airport exposed more than a power outage—it revealed critical gaps in the UK’s infrastructure resilience and crisis readiness. For leaders in government and business, the incident is a stark reminder: resilience, reputation, and rapid response must be built into strategic planning now.
Artificial Intelligence (AI) is transforming PR by dramatically improving tactical tasks like content creation and analytics. However, strategic advisory—rooted in human judgment, emotional intelligence, and cultural insight—remains essential. Leaders must blend AI efficiency with human expertise to achieve meaningful, trusted outcomes
The UK Government’s digital reform agenda is ambitious, but without strategic communication and stakeholder engagement, it risks resistance and slow adoption. Embedding communications within Agile teams ensures alignment, trust, and success. Discover why communication is the missing link in digital transformation.
Delaware’s proposals to limit shareholder recourse are prompting concerns among global investors and business leaders, who fear a rollback of corporate transparency. By actively lobbying for robust governance, enhancing internal oversight, and advocating for accurate economic metrics, stakeholders can protect trust and long-term market confidence.
In an era where misinformation spreads faster than facts, companies must be prepared to defend their reputation against targeted attacks—especially when they come from high-profile individuals with vast online influence. The recent controversy involving Elon Musk and Verizon’s $2.4 billion FAA contract is an example of how social media can be weaponised to undermine competitors. Musk’s comments on X (formerly Twitter) not only questioned Verizon’s technology but also influenced public perception, investor confidence, and even regulatory discussions.
This blog explores how corporate misinformation can harm corporate reputation, what businesses can learn from Verizon’s situation, and a structured approach to protecting public and stakeholder trust in the face of digital disinformation.
Legal wins mean nothing if your company loses trust. In today’s fast-moving world, reputation is as valuable as compliance. Many companies still let legal teams dictate messaging, but failing to integrate strategic communications with legal counsel can cost businesses their credibility, investors, and long-term success. From Boeing’s crisis fallout to Microsoft’s M&A triumph, this article explores why General Counsel (GC) and strategic communications must collaborate to navigate legal risks while safeguarding trust, reputation, and stakeholder confidence. Boards that fail to act risk financial and reputational losses that far outweigh any legal victory.
The Trump administration's 'America First' strategy is creating global instability. This approach could backfire and hinder the US. In this blog post, I'll explore how governments and businesses can navigate this new world of trade and policy. I'll analyze the impact of controversial trade policies and offer strategic advice for international governments, US and multinational corporations, and investors.
The risk register is flashing red. With Donald Trump’s threatened tariffs destabilising global trade, businesses and investors face heightened uncertainty. Strategic communications professionals must now act as navigators, mitigating risk through scenario planning, government engagement, and crisis messaging to protect reputations and ensure stability.
The AI Playbook for the UK Government sets a new benchmark for AI governance, ethical deployment, and risk management in the public sector. Developed by the Government Digital Service (GDS), it provides essential guidance for government leaders, business executives, and technology providers on integrating AI responsibly. Covering AI transparency, security, and procurement best practices, this Playbook is a must-read for decision-makers in UK and global markets looking to engage with the government and harness AI for efficiency, innovation, and trust-building. Learn how AI is transforming public services while maintaining ethical oversight, accountability, and transparency.
